Support center
Here to help you 24/7
Top questions
How do I stay safe from phishing SMS using the name 'OKX'?
Updated on Jul 4, 2025284
How do I find my deposit address and tag/memo/comment?
Updated on May 15, 202555,530
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202517,954
How do I create passkeys? (app)
Updated on Jul 22, 20259,318
How do I use a physical security key to protect my account?
Updated on May 8, 20258,061
Getting started
A beginner's guide to identity verification
Updated on Jul 24, 20256,098
How do I link an authenticator app?
Updated on Jun 17, 202513,901
Why hasn't my deposit been credited?
Updated on Jun 18, 202512,495
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202517,954
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,260
FAQ
View more