Lao Xu: I think that many times he is a more responsible man
For example, when there is a problem with the deposit, they will pay the full amount and so on
Admittedly, there are times when they have minor problems internally
But overall it's still relatively responsible, I think...
People always catch him badly, but a lot of times he's done a good job
For more than a decade, OKX has regarded the security of our clients' assets and accounts as our lifeline. We have never lost or misappropriated a penny of our users' money. We have always insisted on full compensation for customer losses caused by the negligence of the platform. There are a lot of facts and examples in the past. Some people are trying to use compliance risk control to FUD OKX platform security, and we will fight back with better products and customer service, and a series of major product releases are on the way!
The OKX team is working day and night to reduce the disruption of false positives to users. The general situation is as follows:
1. Only about 1% of users will receive inquiries about the source of funds or information about the work and residence in the past years. 99% of users are not disturbed in any way
2. The reason for false positives is generally as follows: I have used a browser or VPN to access the dark web, such as TOR; A single device logs in to multiple accounts abnormally; user names and duplicate names of certain sanctions or politically exposed persons, etc.; On-chain deposits and withdrawals are somehow related to the coin laundering address or protocol, etc
3. These specific inquiries are not for the purpose of collecting users' private information, nor are they intended to cooperate with any judicial investigation, but only to clarify the facts and ensure that the platform is not misused.
4. Users only need to provide truthful information in order to complete these inquiries. Your assets and account security will not be affected in any way, and there will be no situation where users will not be allowed to withdraw! There are only a very few cases where the platform freezes withdrawals, which are generally due to judicial freezing, related to terrorist finance, drug trafficking, sanctions, etc.
5. We will improve the accuracy of the system and the user inquiry experience as soon as possible. You are also welcome to give us feedback at any time!
Apologies again for the inconvenience!
7.08K
7
The content on this page is provided by third parties. Unless otherwise stated, OKX is not the author of the cited article(s) and does not claim any copyright in the materials. The content is provided for informational purposes only and does not represent the views of OKX. It is not intended to be an endorsement of any kind and should not be considered investment advice or a solicitation to buy or sell digital assets. To the extent generative AI is utilized to provide summaries or other information, such AI generated content may be inaccurate or inconsistent. Please read the linked article for more details and information. OKX is not responsible for content hosted on third party sites. Digital asset holdings, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition.