Support center
Here to help you 24/7
Top questions
OKX call auction and pre-open mechanism
Updated on Jun 9, 20256,834
How do I stay safe from phishing SMS using the name 'OKX'?
Updated on Jun 12, 2025101
How do I find my deposit address and tag/memo/comment?
Updated on May 15, 202552,593
How do I verify an individual account?
Updated on May 16, 202527,137
How do I use a physical security key to protect my account?
Updated on May 8, 20255,457
Getting started
A beginner's guide to identity verification
Updated on Jun 4, 20255,981
How do I link an authenticator app?
Updated on Jun 4, 202513,359
Why hasn't my deposit been credited?
Updated on Jun 12, 202511,944
Why hasn't my withdrawal arrived in the account?
Updated on Jun 12, 202517,382
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,200
FAQ
View more