- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on May 30, 20255,153
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Jul 24, 202510,612
- Passkey FAQPublished on Mar 19, 2025Updated on May 2, 202556
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Apr 1, 2025292
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Apr 1, 2025928
- Guide to ID and selfie photos for identity verificationPublished on Oct 13, 2023Updated on Jul 29, 202510,789
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Apr 24, 202521,474
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on May 8, 20251,342
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Jul 30, 2025430
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Jun 20, 20256,312
- What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?Published on Jul 2, 2025Updated on Jul 29, 202510
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Apr 1, 202538
- How do I submit my proof of address (POA) in Saudi Arabia?Published on Jun 12, 2024Updated on Jun 25, 2025139
- How do I close my account? (app)Published on Aug 22, 2023Updated on Apr 4, 2025824
- How do I close my account? (web)Published on Aug 22, 2023Updated on Apr 1, 2025422
Showing 46-60 of 61 articles